Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Annual - 07/25/2024 - 09/13/2024

Spring/Summer - 01/02/2025 - 01/30/2025

Students with a Qualifying Life Event

Waive

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Period:

Fall - 07/25/2024 - 09/13/2024

Spring/Summer - 01/02/2025 - 01/30/2025

Claims

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (888) 407-0445
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM - 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected